CS-Cart Ask A Question 1.5

This add-on allows customers to ask questions about products before making a purchase.

• Improves site traffic by increasing customer engagement.
• Configured to work with CS-Cart Multivendor Marketplace as well.
• Option of Google reCaptcha verification to protect from spam and abuse.
• The admin can set a custom email address wherein the customer query emails are sent.
• Reduce the rate of cart abandonment by decreasing the number of abandoned carts.
• Reduce the time it takes for an inquiry to be responded to.

The CS-Cart Ask-A-Question Add-on will allow the customers to ask any queries regarding the respective product from the product page. The ask a question option is there on the product page that allows the user to register their query for that product. The admin can enable this feature for his CS-Cart store products. He also has the option to enter the email id where the customer queries emails will get delivered. The admin can also choose if the email should go to the product's respective seller as required. Also, if you want to have a set of frequently asked questions ready for consumption by the customer you can check the CS-Cart Frequently Asked Questions add-on(it needs to be purchased separately).

Highlighted Features​

Ask a Quick Query​

The customers can easily ask a question from the respective product page as required.

Receive Query Replies​

After sending the query, the customers receive the replies on the email address used while sending the doubts.

Reply from Admin/Seller​

Reply to the customers is sent from a particular custom email address or the respective seller's email address.

Google ReCaptcha User Validation​

A reCaptcha can be enabled for the ask query pop-up where the user will first be verified and then can submit their query.