- Developer
- hesk.com
The original FREE help desk software that millions use daily.
Better Customer Support
Use HESK help desk software to organize, track, monitor and resolve customer issues.Less Support Work
86% of users say the integrated knowledgebase decreased the number of their support requests.Faster Response Time
Keep customers happy and your team on top of things with the right data at the right time.Cloud help desk available
Get your help desk up and running in minutes with the hassle-free HESK cloud service.Choosing HESK as your help desk software. Makes. Sense.
You want repeat, not frustrated customers
Help them resolve common issues quickly by addressing them in the knowledgebase.When needed, they readily submit a question/issue—a support ticket is born.
Stay in control of your customer support
Prioritize tickets by urgency, organize them into categories and filter them in many convenient ways.Setup staff accounts, restrict their access and functionality, see who is working on what.
All the information right when you need it
Each support ticket contains request details and lets you talk back and forth with the customer.Assign tickets, add notes, attach files, modify status and track time spent working on a ticket.
People will love you for it
Canned responses, ticket templates, custom data fields, custom statuses, 100+ options.Your staff and customers will love you for the power and simplicity HESK help desk software brings.
