- Developer
- yithemes
Send SMS notifications to improve your customers’ shopping experience
Sending SMS notifications to your e-commerce customers to update them on the status of their orders can greatly improve their shopping experience. SMS is a fast and effective tool with a very high open rate, ensuring that customers receive immediate communication every step of the way, from order confirmation to shipping and delivery.YITH WooCommerce SMS Notifications is an easy-to-configure tool that allows you to automate the sending of text messages to admins and customers with every order status update. This type of communication not only reassures customers by reducing doubts or uncertainties but also helps build their trust in your store.
Because SMS messages are direct and personal, they reach customers wherever they are, without requiring them to log in to an account or check their email.
Automating the sending of order status notifications can also significantly reduce the number of customer service inquiries, optimizing your company’s time and resources.
With our plugin, you can have SMS messages sent to the store administrator: receiving notifications about new or refunded orders, and even about orders being shipped allows admins to constantly monitor e-commerce activity, even when they are not in front of the computer and cannot access the admin panel.