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BeDesk - Customer Support Software & Helpdesk Ticketing System

BeDesk - Customer Support Software & Helpdesk Ticketing System 3.0.7

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Overview Updates (1) History Discussion

Version 3.0.7 - November 10, 2025

  • new: show sections in multi product grid, instead of articles
  • fix: article attachment downloads requiring extra permissions to download
  • fix: conversation summary generation
  • fix: tickets from plain text emails sometimes not displaying paragraphs correctly
  • fix: "manage help center" permission not allowing category creation
  • fix: google analytics report
  • fix: slack notification channel configuration
  • fix: roles created from admin area always defaulting to "user" type
  • fix: license alert sometimes showing even if license is activated
  • [livechat] fix: user data from pre-chat form not being available as variable in initial flow message
  • [livechat] fix: default language from settings page sometimes not applied to new widget customers
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